Free shipping Europe
The shipment of the product(s) will be made within a maximum period of 3 days for items in stock. In cases of stock depletion, the period may be around 25 days, and Real Leather Studio, S.L. (hereinafter THE COMPANY) is obliged to inform the customer about this term. If the periods considered necessary by THE COMPANY to replenish the stock exceed 25 days, the buyer has the right to cancel the order and receive a refund of the amount previously paid without THE COMPANY being liable to compensate the buyer in any way.
THE COMPANY reserves the right to decide which carrier will perform the transport, which will always be a nationally and internationally recognized carrier.
The buyer has 7 days from the delivery date to inspect the item and ensure satisfaction with the purchase. After this period, returns will NOT be accepted except for warranty use. The buyer will be responsible for the return shipping costs.
Returns of items that are poorly packaged, used, or damaged will not be accepted. The return must always be made in the same box or packaging originally used by THE COMPANY.
In cases of manufacturing defects, items manufactured and sold by THE COMPANY come with a 2-year warranty that allows for repair or replacement at no cost. THE COMPANY will decide, after informing the customer, whether the item will be replaced in whole or in part.
Damage or breakage caused by improper use is excluded from this warranty.
The buyer must request the use of this warranty by email at info@rls-art.com. THE COMPANY will inform the customer on how to make the shipment, deadlines, and other details, always leaving open the possibility of refunding the amount paid by the buyer.
Any shipment from THE COMPANY to the buyer or vice versa related to a manufacturing defect and the use of this warranty will be borne by THE COMPANY.
Free domestic and
international shipping
100% Natural Leather
Hand made in Ubrique
Safe payment
Real Leather Studio © 2024 | Designed and developed by InfoSama
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FAQs
All of our leather products are handcrafted by our skilled artisans in Ubrique, Spain, using the finest materials and leathers available. Each item undergoes rigorous quality control checks.
Yes, every leather product we offer is handmade in our workshop in Ubrique, making each piece unique.
Our products are patented both in design and manufacturing process, and we take legal action against imitators.
At Real Leather Studio, we advocate for eco-friendly tanning. We use leathers that comply with European regulations on chemical additives. No animals are slaughtered solely for their hides; our primary material is a byproduct of the meat industry.
The leather we use most frequently is high-quality cowhide, sourced entirely from Europe.
All our leather products feature premium YKK zippers and sliders.
Generally, all products in our store are available. In the rare case that an item is out of stock, you can contact us at info@rls-art.com for more information.
At Real Leather Studio, we protect our leather goods with eco-friendly, reusable cotton bags featuring our logo.
If you’re purchasing a gift, we can include a personalized note. Just let us know at info@rls-art.com
Our customer service hours are Monday to Thursday from 8:00 AM to 5:30 PM CEST, and Friday from 8:00 AM to 2:00 PM CEST.
For any questions about your order, suggestions, comments, or any other information, you can reach us at info@rls-art.com
You can also call us at:
+ 34 956 462 058
+ 34 646 763 598
Additionally, we offer customer support via WhatsApp.