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If you have any questions about your order, please don't hesitate to get in touch with our office team.

You can also use this form to share any feedback, ask questions, or request more information about our products.

We will respond to you as soon as we can, either by email or phone.

Avenida de los Viajantes, 5
11600 Ubrique

Cádiz - Spain

info@rls-art.com

Customer Support

+34 956 462 058

Mon - Thu, 8:00 - 17:30
Fri, 8:00 - 14:00

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FAQs

All of our leather products are handcrafted by our skilled artisans in Ubrique, Spain, using the finest materials and leathers available.  Each item undergoes rigorous quality control checks.

Yes, every leather product we offer is handmade in our workshop in Ubrique, making each piece unique.  

Our products are patented both in design and manufacturing process, and we take legal action against imitators.

At Real Leather Studio, we advocate for eco-friendly tanning.  We use leathers that comply with European regulations on chemical additives. No animals are slaughtered solely for their hides; our primary material is a byproduct of the meat industry. 

The leather we use most frequently is high-quality cowhide, sourced entirely from Europe.

All our leather products feature premium YKK zippers and sliders.

Generally, all products in our store are available. In the rare case that an item is out of stock, you can contact us at info@rls-art.com for more information.

At Real Leather Studio, we protect our leather goods with eco-friendly, reusable cotton bags featuring our logo.

If you’re purchasing a gift, we can include a personalized note. Just let us know at info@rls-art.com

Our customer service hours are Monday to Thursday from 8:00 AM to 5:30 PM CEST, and Friday from 8:00 AM to 2:00 PM CEST.

For any questions about your order, suggestions, comments, or any other information, you can reach us at info@rls-art.com

You can also call us at:

+ 34 956 462 058

+ 34 646 763 598

Additionally, we offer customer support via WhatsApp.